Customer guide
Ａbout shipping cost
Shipping charges are as follows.
| area | Regular price | Cool mail |
|---|---|---|
| Hokkaido | 2,000 yen | 2,200 yen |
| Tohoku | 1,300 yen | 1,500 yen |
| Kanto・Shinetsu | 1,100 yen | 1,300 yen |
| Chubu・Hokuriku | 1,000 yen | 1,200 yen |
| Kansai・Chugoku・Shikoku | 800 yen | 1,000 yen |
| Kyushu | 750 yen | 950 yen |
| Okinawa | 2,200 yen | 2,400 yen |
| Kagoshima | 650 yen | 850 yen |
- The shipping fee includes tax.
- Frozen, refrigerated, and normal temperature items will be shipped by cool refrigerated delivery.
- Shipping fee for shochu will be handled at the normal rate. (Up to 6 1.8-liter bottles, up to 12 5-go bottles)
About payment method
AZiMarche supports various payment methods such as credit card payment, smartphone payment, cash on delivery, postal transfer, and account transfer.
| credit card |
|
|---|---|
| mobile pay |
|
| Smartphone payment |
|
| carrier billing |
|
| Convenience store settlement |
|
| Other payment methods |
|
About cash on delivery
It will be delivered by the carrier designated by our company. Payment will be made upon delivery to your home.
| COD fee | 330 yen (tax included) will be borne by the customer.
|
|---|
About membership registration
Advantage 1:
No need for troublesome input!
The information you entered when you registered as a member will be registered as your member information. At the time of shopping, just by logging in, the customer information required for ordering will be automatically displayed, eliminating the need for troublesome input.
Advantage 2:
You can view your purchase history!
On the members-only page, "past purchase history" is displayed in a list. You can check your past order history on My Page.
Advantage 3:
You can receive advantageous e-mail magazines from AZiMarche
Customers who have registered as members will receive information about AZiMarche deals by e-mail. If you want to shop at "site name" at a great price, please register.
お買い物について
①注文内容のご確認
カートに入れた商品の内容をご確認ください。特記事項等ございましたら、注文メモ欄にご記入ください。
②会計に進む
注文内容にお間違いがなければお会計にお進みください。
※お支払い方法に合わせて③もしくは④をご選択ください
③エクスプレスチェックアウトを利用される場合
ご希望のお支払い方法のボタンをクリックしログイン等を行なってください。
④エクスプレスチェックアウト以外を利用される場合
お客様の情報をご入力ください。
あらかじめ会員登録を行い住所登録も完了していれば、ログインをすることで自動的に情報が入力されます。
⑤配送方法の選択、決済方法の確認へ
④の入力が完了したら「配送方法の選択へ」お進みください。配送方法のご選択後、決済のお手続きに移行いたします。
⑥配送先等のご確認
ご入力いただいた配送先やご連絡先、送料が表示されておりますのでお間違いがないかご確認ください。
⑦お支払い方法のご選択
ご希望のお支払い方法を選択し各ナビゲーションに沿ってお手続きを行なってください。
⑧ご請求先のご確認
決済方法に一致するご請求先をご入力ください。
⑨ご入力内容の保存
こちらの欄にチェックを入れていただくことで次回以降のお買い物をスムーズに行うことができます。
⑩お手続きを完了する
これまでの内容にお間違いがなければ、「今すぐ支払う」へ進んでください。決済が成功した際はお客様にご確認のメールが届きます。
About Noshi
wrapping paper for dipping
We usually ship in the original packaging.
Please let us know if you would like "Noshi".
candy wrapping paper
We usually ship in the original packaging.
Please let us know if you would like "Noshi".
About delivery and returns
At AZiMarche, you can specify the delivery date and delivery time in order to ensure that the ordered items are delivered. In addition, if there is a defect in the product, we will handle the return.
About delivery
Not only can you purchase it for your home, but you can also have it delivered to the address you want to send mid-year gifts or year-end gifts.
We will deliver it by our designated flight.
- Regarding the delivery date, we usually deliver it in about 2 to 3 days, but some products may take some time to ship. For details, please check the product description column of each product. We will send it by our designated flight.
About specifying the delivery date
You can specify the desired delivery date when ordering the product.
- The specified date will be delivered after 5 business days.
- Some items may be difficult to deliver after 5 business days. For details, please check the notes of each product.
- If you specify the period from December 28th to January 3rd, we will ship after January 4th.
About change of delivery date
If there is a change in the delivery date, please contact us as soon as possible. (Please note that we may not be able to meet your request for the delivery date and time after the product has been shipped.)
About returns
If there is damage, scratches, etc. before delivery of the product, or if there is a mistake in the product, we apologize for the inconvenience, but please contact us at the following. We will respond as soon as possible.
【Contact information】telephone number：0996-72-1255
Email inquiry：こちらから