Customer guide

About shipping cost

Shipping charges are as follows.

area Regular price Cool mail
Hokkaido 2,000 yen 2,200 yen
Tohoku 1,300 yen 1,500 yen
Kanto・Shinetsu 1,100 yen 1,300 yen
Chubu・Hokuriku 1,000 yen 1,200 yen
Kansai・Chugoku・Shikoku 800 yen 1,000 yen
Kyushu 750 yen 950 yen
Okinawa 2,200 yen 2,400 yen
Kagoshima 650 yen 850 yen
  • The shipping fee includes tax.
  • Frozen, refrigerated, and normal temperature items will be shipped by cool refrigerated delivery.
  • Shipping fee for shochu will be handled at the normal rate. (Up to 6 1.8-liter bottles, up to 12 5-go bottles)

About payment method

AZiMarche supports various payment methods such as credit card payment, smartphone payment, cash on delivery, postal transfer, and account transfer.

credit card
  • Mastercard
  • VISA
  • American Express
  • JCB
mobile pay
  • Apple Pay
  • Google Pay
  • Paypal
  • Shop pay
Smartphone payment
  • Paypay
  • Merpay
  • LINE Pay
  • au pay
  • Rakuten Pay
carrier billing
  • docomo
  • softbank
  • au / UQ mobile
Convenience store settlement
  • familymart
  • seven eleven
  • lowson
  • DailyYamazaki
  • Seicomart
Other payment methods
  • Bank transfer
  • cash on delivery

About cash on delivery

It will be delivered by the carrier designated by our company. Payment will be made upon delivery to your home.

COD fee 330 yen (tax included) will be borne by the customer.
  • Please pay the price to the delivery person together with the product fee at the time of product delivery.

About membership registration

Advantage 1:
No need for troublesome input!

The information you entered when you registered as a member will be registered as your member information. At the time of shopping, just by logging in, the customer information required for ordering will be automatically displayed, eliminating the need for troublesome input.

Advantage 2:
You can view your purchase history!

On the members-only page, "past purchase history" is displayed in a list. You can check your past order history on My Page.

Advantage 3:
You can receive advantageous e-mail magazines from AZiMarche

Customers who have registered as members will receive information about AZiMarche deals by e-mail. If you want to shop at "site name" at a great price, please register.

Tap here to signup























About Noshi

wrapping paper for dipping

We usually ship in the original packaging.
Please let us know if you would like "Noshi".

candy wrapping paper

We usually ship in the original packaging.
Please let us know if you would like "Noshi".

About delivery and returns

At AZiMarche, you can specify the delivery date and delivery time in order to ensure that the ordered items are delivered. In addition, if there is a defect in the product, we will handle the return.

About delivery

Not only can you purchase it for your home, but you can also have it delivered to the address you want to send mid-year gifts or year-end gifts.
We will deliver it by our designated flight.

  • Regarding the delivery date, we usually deliver it in about 2 to 3 days, but some products may take some time to ship. For details, please check the product description column of each product. We will send it by our designated flight.

About specifying the delivery date

You can specify the desired delivery date when ordering the product.

  • The specified date will be delivered after 5 business days.
  • Some items may be difficult to deliver after 5 business days. For details, please check the notes of each product.
  • If you specify the period from December 28th to January 3rd, we will ship after January 4th.

About change of delivery date

If there is a change in the delivery date, please contact us as soon as possible. (Please note that we may not be able to meet your request for the delivery date and time after the product has been shipped.)

About returns

If there is damage, scratches, etc. before delivery of the product, or if there is a mistake in the product, we apologize for the inconvenience, but please contact us at the following. We will respond as soon as possible.

【Contact information】
telephone number:0996-72-1255
Email inquiry:こちらから